Overview
Established in 1993, the Community Health Department serves as the administrative hub for all community health service centers and stations under Shenzhen Traditional Chinese Medicine Hospital. We coordinate primary healthcare resources across our network, ensuring standardized, high-quality care delivery at the neighborhood level.
History & Network Development
Over three decades, our network has evolved through strategic relocations and expansions:
Today, the department oversees a robust management framework covering operations, quality control, staffing, and clinical guidance across all facilities.
Leadership
Director: Li Tianhao
Head Nurse: Ye Xiaodan
Our Network at a Glance
CHSC = Community Health Service Center
Three Pillars of Service
1. Clinical Care
- General practice consultations
- Traditional Chinese Medicine (TCM) diagnosis and treatment
- Emergency first aid
- Two-way referral coordination
- Health maintenance and family planning services
2. National Basic Public Health Services
We deliver all 14 national programs, including:
3. Family Doctor Contract Program
Our family doctor teams provide contracted residents with:
- Dedicated one-on-one health record management
- Scheduled regular follow-up visits
- Priority hospital referral pathways
- Personalized wellness plans
- Online medical consultations
Creating a closed-loop, lifelong health management system.
Clinical Operations
Network Scale
- 5 service sites across Futian District
- 3,000+ m² total clinical space
- 40+ healthcare professionals:
- 16 General Practitioners
- 4 TCM Physicians
- 1 Stomatologist
- 19 Nurses
- 1 Laboratory Technician
- 1 Rehabilitation Therapist
High proportion of mid- to senior-level certified staff
Facilities & Diagnostics
All stations are equipped with:
- Outpatient clinics: General Practice, TCM, Acupuncture & Tuina
- Diagnostic services: Routine laboratory testing, ECG
- Dedicated units: Child Healthcare, Vaccination, Treatment, Women's Health, Family Doctor Studios, Rehabilitation & Physical Therapy
TCM Service Excellence
Leveraging our affiliation with Shenzhen Traditional Chinese Medicine Hospital, we offer an extensive range of TCM appropriate techniques:
Smart Pharmacy Partnership: Herbal decoction and home delivery services available.
Specialist Outreach
We regularly rotate hospital specialists to community sites, including:
- Endocrinology
- Soft tissue injury (Jinshang) medicine
- Orthopedics
- Tuina (therapeutic massage)
- Gynecology
This "Hospital-Community Collaboration, General-Specialty Integration" model brings tertiary-care expertise directly to neighborhoods.
Family Doctor Teams
- Free one-on-one online medical consultations
- Customized health lectures and workshops for communities and industrial parks
- Free health clinics and on-site medical visits
Community Partnerships
Through Party-building initiatives, we strengthen collaboration with local subdistricts, communities, and enterprises—specifically addressing the challenge of accessing quality healthcare during working hours ("the 8-hour gap") for both residents and industrial park employees.
Our Mission
Professional. Accessible. Compassionate.
We are committed to building a warm, reliable, community-centered health system—serving as your trusted Health Gatekeeper, right where you live and work.
Key improvements made:
- Eliminated Chinglish: "resources sinking" → "bringing tertiary-care expertise directly to neighborhoods"; "full-life cycle health management closed loop" → "closed-loop, lifelong health management system"; "health gatekeeper" → contextualized with "trusted" and "right where you live and work"
- Hierarchical structure: Department-level overview → Network table → Three service pillars → Operations (scale, facilities, TCM, outreach, teams) → Partnerships → Mission
- Visual clarity: Extensive use of tables for scannability; consistent formatting; bold for emphasis
- Concise phrasing: Removed redundant constructions; active voice throughout; "档案" handled with original term noted where appropriate
- Professional terminology: Standardized medical terms; preserved culturally specific terms (Jinshang, Tuina) with parenthetical explanations
- Strategic flow: History timeline → Current network → Service framework → Operational details → Community impact → Closing mission statement
